98%

Current rating

Of our customers think our service is a 
10 out of 10!

“Highly Recommend!

We would love to thank Frank and the team at Access Timber Flooring for the amazing customer service and brilliant job they did on replacing our timber floors throughout our home.

During the whole process, Frank went above and beyond by keeping us updated with progress and timelines, was always available to answering all of our questions, and the team completed the floors to an exceptional standard. The craftsmanship is on point and we couldn’t be any happier; we are in absolute awe each time we walk into our home.

Access Timber Flooring genuinely takes pride in their work – thank you again for the beautiful floors, the stress-free process and the wonderful, friendly, professional service.”

“I could not be happier with the excellent service I received from Access Flooring throughout the whole insurance process. From my initial meeting through to the final installation, Frank, Caitlen and Billy have been incredibly friendly and helpful. And now I have the most beautiful floors – they’re even dog approved 😊 Highly, highly recommend if you want a high quality and professional job done by lovely people!
Thankyou so much again guys!”

“I must commend Access Timber Flooring, particularly Farhan and Billy, for their exceptional work on our timber floors. The condition of the flooring is truly outstanding, and their attention to detail in finishing all four bedrooms is remarkable. The precision and craftsmanship they exhibited transformed our spaces, leaving us thoroughly impressed.

They went above and beyond by completing the work during the Christmas closure, accommodating our schedule. The out-of-hours delivery was incredibly convenient for us, ensuring minimal disruption. Not only did they leave the site clean and tidy, but they also took away additional rubbish at no extra cost.

Choosing Access Timber Flooring not only guarantees a top-notch service, but the result speaks volumes about their dedication to excellence. Farhan and Billy’s expertise in handling the timber floor showcased their commitment to delivering the best outcome for their clients. Access Timber Flooring undeniably stands out in providing both quality and a service that goes beyond expectations.”

“Access Timber Flooring has been amazing during the whole insurance claim process. Frank was very professional and answered all our questions and when I wasn’t sure about the colour, texture, etc. of flooring to match upstairs & downstairs his expertise and guidance were spot on.
Frank made the effort to come to the house after hours to ensure the job moved forward and was ready for each stage of the process.
I highly recommend Access Timber Flooring.”

“Shoutout to Frank and Caitlen at Access Timber Flooring!

I recently had the pleasure of working with Frank and I couldn’t be happier with the results! From start to finish, Frank and Caitlen provided excellent customer service and communication that exceeded my expectations.

Not only did Frank showcase his expertise in wood flooring, but he also went above and beyond to ensure that every detail was perfect. He is genuinely passionate about his craft and his attention to detail and commitment to delivering top-notch results are impressive.

Caitlin was also a delight to work with! Her friendly and professional demeanor made the entire process smooth and enjoyable. She was always there to answer any questions I had (and I had many!) and kept me updated throughout the project.

I can’t stress enough how important it is to have a team that not only excels in their craft but also values customer satisfaction. Frank and Caitlen truly embody this, and I highly recommend their services to anyone in need of high quality wood flooring installation. You will be well looked after!

If you’re looking for a stress-free experience, exceptional craftsmanship, and a team that genuinely cares about your satisfaction, look no further than Frank and Caitlen at Access Timber Flooring. They are the real deal!

Thank you, Frank and Caitlen, for transforming my space with beautiful wood flooring and for providing an outstanding customer experience. You guys are superstars!

#WoodFlooringExperts #CustomerSatisfaction #ExceptionalService
#AccessWoodFlooring”